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Learning and Development Manager

Coinstore.com

Coinstore.com

Sales & Business Development
Singapore
Posted on Wednesday, April 24, 2024

Key Responsibilities:

Performance Management:

  • Conduct quarterly performance appraisals for business development team to identify strengths and areas for improvement
  • Develop and implement tailored career progression plans to nurture talent and drive employee engagement
  • Provide personalized coaching and support to enhance individual and team performance, fostering a results-oriented culture within the organization

Onboarding and Training Programs:

  • Design and implement comprehensive onboarding programs to ensure seamless integration of new sales team members into the organization
  • Track and oversee the performance of new joiners through assessment tests and speed-to-sale ratio
  • Coordinate and deliver impactful leadership training sessions to equip leaders with the skills and knowledge necessary for success
  • Develop, facilitate and update learning materials for business development team members to enhance their sales acumen and effectiveness

Learning Conferences:

  • Plan and execute quarterly and annual learning conferences, showcasing the latest industry trends and best practices
  • Collaborate with internal stakeholders to ensure guest speakers develop relevant training content
  • Analyze conference feedback to identify areas for improvement and drive enhancements for future events

Sales Management Support:

  • Partner with the Global Business Development Head to maintain updated sales packages, policies, and procedures, ensuring alignment with organizational objectives
  • Generate insightful sales reports and one-pagers for both internal decision-makers and external stakeholders
  • Provide support for sales meetings and initiatives, leveraging data-driven insights to drive informed decision-making

Event Management:

  • Oversee the team in coordinating offline events, including conferences, seminars, and workshops, to foster knowledge sharing and networking opportunities
  • Manage event logistics from venue selection to catering, ensuring seamless execution and exceptional attendee experiences

Additional Responsibilities:

  • Collaborate cross-functionally to align learning initiatives with strategic business goals, driving organizational growth and performance
  • Continuously assess and enhance learning and development programs based on feedback, analytics, and business results, ensuring ongoing relevance and effectiveness

Requirements:

  • Diploma/Bachelor's degree in Business Administration Marketing, Communications, or a related field or a related field
  • 3+ years of experience in L&D management or sales management
  • Strong organizational skills and attention to detail
  • Excellent communication and interpersonal skills
  • Ability to analyze data and develop insights to drive performance
  • Experience in developing sales presentations and proposals
  • Proficiency in Microsoft Office and CRM software
  • Knowledge of sales techniques and best practices
  • Good in written and spoken English and Mandarin (Need to liaise with Mandarin speaking partners)